AI for government: transparency, compliance and citizen service
Public agencies operate under procurement, audit and data protection requirements that no off-the-shelf technology addresses by default. We adapt AI solutions to that reality.
The particulars of public procurement
Unlike the private sector, technology adoption in government goes through bidding processes with strict technical criteria, legally defined timelines and documented justification requirements for every choice. A technically superior solution that does not fit that procedural framework is simply not viable.
Our work starts by understanding those procedures: applicable contracting modalities, technical specification requirements and the oversight bodies that will later review the decision. Only then do we assess which technology meets the requirement with the lowest risk of challenge.
Auditability as a requirement, not an add-on
AI systems used in public administration need to allow decision traceability, usage logging and explainability for oversight bodies and citizens alike. We treat this as a selection criterion from the very first technical evaluation, not as a later adjustment.
Application areas in the public sector
Citizen service
Illustrative scenario: conversational assistants and automated triage to reduce wait times in high-volume public services.
Cross-agency integration
Illustrative scenario: data analysis that supports information matching across departments, respecting legal sharing limits.
Inspection and monitoring
Illustrative scenario: computer vision applied to construction oversight, land use or environmental compliance.
Document management
Illustrative scenario: natural language processing to organize and locate extensive administrative case files.
Data sovereignty and LGPD
Citizen data processed by public systems requires specific storage, access and retention controls aligned with LGPD and each agency's internal information security policies. We assess where data is processed, who has access and how portability and deletion rights are guaranteed when legally required.
Data location
Verification of where information is processed and stored, favoring architectures that keep sensitive data within national territory.
Access control
Definition of access profiles aligned with the agency's functional hierarchy and LGPD's necessity and purpose principles.
Data subject rights
Mechanisms that ensure citizens can exercise their rights over personal data handled by the system.
Frequently asked questions
Assess the right technology for your agency
Tell us about your agency's procurement process and regulatory requirements for an independent technical evaluation.